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About

Offering innovation and support across the NI customer contact industry

Customer Contact Network Northern Ireland offers innovation and support for customer experience professionals and organisations across NI.

CCNNI offers a great
way to connect with the industry and keep up-to-date with the latest developments 

Firstsource Solutions

SEMINARS

SITE VISITS

USER GROUPS

HELPDESK

Membership

Through Customer Contact Network Northern Ireland members can access a range of networking and best practice events, training, professional consultancy and support.

Membership is open to any centralised customer support, contact centre, shared service centre or helpdesk based in Northern Ireland.  Membership also available to industry associates and suppliers.

For more details view our membership packages.

Contact us

Like to hear more about the fantastic opportunities available through membership? Get in touch via info@ccnni.com
We look forward to hearing from you!

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@CCNNIre

© 2026 Contact Centre Network NI Ltd - Trading as Customer Contact Network Northern Ireland 

Company Registration: 11260851

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