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Join our network for the contact centre industry in Northern Ireland!

Contact Centre Network NI represents the interests of the contact centre industry across Northern Ireland.

We're a new community where members can network, share ideas and best practice and identify new opportunities for their business.

Why join us? Through CCNNI members can:


And share best practice with other industry professionals


Up-to-date with the latest topical industry news and trends


An extensive range of events and special interest groups


Gain access to advice and information via the helpdesk

Benefit from a range of services including:


Attend up to four business seminars per year featuring industry experts on a range of topics to share best practice and encourage innovation!


Enjoy the unique opportunity of visiting other member sites across the region – great for benchmarking!


Our special interest user groups enable more of your people to share industry information and gain vital tips to take back to the business!


Through the Helpdesk you can connect with members across the region and gain advice on any industry topic, challenge or market intelligence!

Join Now!

Membership is open to any contact centre, shared service centre or helpdesk based in Northern Ireland. Membership also available to associates and suppliers to the contact centre industry.

For more details view our membership packages.

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