
Membership
Join our network for the customer contact industry in Northern Ireland!
Customer Contact Network Northern Ireland represents the interests of the CX industry across NI.
We're a local community where members can network, share ideas and best practice and identify new opportunities for their business.
Why join us? Through CCNNI members can:
Network
And share best practice with other industry professionals
Keep
Up-to-date with the latest topical industry news and trends
Access
An extensive range of events and special interest groups
Helpdesk
Gain access to advice and information via the helpdesk
Benefit from a range of services including:

SEMINARS
Attend up to four business seminars per year featuring industry experts on a range of topics to share best practice and encourage innovation!

SITE VISITS
Enjoy the unique opportunity of visiting other member sites across the region – great for benchmarking!
USER GROUPS

Our special interest user groups enable more of your people to share industry information and gain vital tips to take back to the business!

HELPDESK
Through the Helpdesk you can connect with members across the region and gain advice on any industry topic, challenge or market intelligence!
Join Now!
Through Customer Contact Network Northern Ireland members can access a range of networking and best practice events, training, professional consultancy and support.
Membership is open to any centralised customer support, contact centre, shared service centre or helpdesk based in Northern Ireland. Membership also available to industry associates and suppliers.
For more details view our membership packages.