Membership

Join our new network for the contact centre industry in NI!

Contact Centre Network NI (CCNNI) represents the interests of all the organisations and professionals working in the contact centre industry across Northern Ireland, including shared service centres plus IT or customer service help desks.

We're a new community where members can network, share ideas and best practice and identify new opportunities for your business!

Why Join Us?

Through CCNNI members can:

Network

And share best practice with other industry professionals

Keep

Up-to-date with the latest topical industry news and trends

Access

An extensive range of events and special interest groups

Helpdesk

Gain access to advice and information via the helpdesk

Benefits

Our members benefit from many free initiatives including:

SEMINARS

Attend up to four business seminars per year featuring industry experts on a range of topics to share best practice and encourage innovation!

SITE VISITS

Enjoy the unique opportunity of visiting other member sites across the region – great for benchmarking!

USER GROUPS

Our special interest user groups enable more of your people to share industry information and gain vital tips to take back to the business!

HELPDESK

Through the Helpdesk you can connect with members across the region and gain advice on any industry topic, challenge or market intelligence!

Join Now!

Membership is open to any contact centre, shared service centre or IT helpdesk based in Northern Ireland. Membership also available to associates and suppliers to the contact centre industry.

For more details view our membership packages.

Getting in touch

@CCNNIre

© 2018 Contact Centre Network NI Ltd