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Membership

Join our network for the customer contact industry in Northern Ireland!

Customer Contact Network Northern Ireland represents the interests of the CX industry across NI.

We're a local community where members can network, share ideas and best practice and identify new opportunities for their business.

Why join us? Through CCNNI members can:

Network

And share best practice with other industry professionals

Keep

Up-to-date with the latest topical industry news and trends

Access

An extensive range of events and special interest groups

Helpdesk

Gain access to advice and information via the helpdesk

Benefit from a range of services including:

SEMINARS

Attend up to four business seminars per year featuring industry experts on a range of topics to share best practice and encourage innovation!

SITE VISITS

Enjoy the unique opportunity of visiting other member sites across the region – great for benchmarking!

USER GROUPS

Our special interest user groups enable more of your people to share industry information and gain vital tips to take back to the business!

HELPDESK

Through the Helpdesk you can connect with members across the region and gain advice on any industry topic, challenge or market intelligence!

Join Now!

Through Customer Contact Network Northern Ireland members can access a range of networking and best practice events, training, professional consultancy and support.

Membership is open to any centralised customer support, contact centre, shared service centre or helpdesk based in Northern Ireland.  Membership also available to industry associates and suppliers.

For more details view our membership packages.

Contact us

Like to hear more about the fantastic opportunities available through membership? Get in touch via info@ccnni.com
We look forward to hearing from you!

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@CCNNIre

© 2026 Contact Centre Network NI Ltd - Trading as Customer Contact Network Northern Ireland 

Company Registration: 11260851

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