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Upcoming Events

  • Jabra Workshop: CX or AX? Why pick one when you can focus on both?
    15 Jun, 11:00 – 12:10
    Join Jabra's contact centre specialists for a new look at why AI and real-time data are key to building on your CX And AX goals for 2023 and beyond.
  • Skill Up For the Future - UUBS Breakfast Event
    20 Jun, 08:30 – 10:00
    Belfast, York St, Belfast BT15 1ED, UK
    Join Ulster University Business School for breakfast and hear more about their range of free Skill Up courses to boost your business, worth up to £4000.
  • Building Wellbeing : The journey so far  Employee Wellbeing Team at Ulster University
    30 Jun, 11:00 – 12:00
    New workshop with Ulster University Business School to explore their wellbeing initiatives and good practice in the workplace.
  • Recruitment Group Workshop
    14 Jul, 10:30 – 11:15
    Collaborative recruitment and retention series. Agenda to be confirmed shortly
  • Learning & Development Workshop
    26 Jul, 11:00 – 12:00
    Ongoing L&D series. Topic to be confirmed shortly.


Membership is open to any contact centre, shared service centre or IT helpdesk based in Northern Ireland. Membership also available to associates and suppliers to the contact centre industry.

For more details view our membership packages.

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