Upcoming Events

  • Recruitment Workshop
    Thu, 12 Jan
    MS Teams
    12 Jan 2023, 11:00 – 12:00
    MS Teams
    Our next Recruitment & Retention Workshop is taking place on Thursday 12 January 2023, 11:00-12:00. Free to CCNNI members.
  • Health & Well Being – Looking After Your Homeworkers with Sensée
    19 Jan 2023, 11:00 – 12:10
    Microsoft Teams
    In this new online workshop we look to share experiences and learn from Sensée, the hybrid and homeworking specialists, about how to look after the Health and Well Being of your homeworkers.
  • CX & Digitisation Workshop
    Tue, 14 Feb
    MS Teams
    14 Feb 2023, 11:00 – 12:30
    MS Teams
    New series of workshops to explore CX and digitisation - this event will explore developments in Automation. Next workshop topic: Transformation.


Membership is open to any contact centre, shared service centre or IT helpdesk based in Northern Ireland. Membership also available to associates and suppliers to the contact centre industry.

For more details view our membership packages.

Awards 2022 logo.png
Celebrating Excellence
across Northern Ireland
sponsored by