top of page

Upcoming Events

  • Workforce Management Group
    Workforce Management Group
    Tue, 12 Mar
    Teams
    12 Mar 2024, 11:00 – 11:50
    Teams
    12 Mar 2024, 11:00 – 11:50
    Teams
    Topical user group meeting to discuss Workforce Management issues and share best practice.
  • Team Leader Group
    Team Leader Group
    Thu, 18 Apr
    Teams
    18 Apr 2024, 11:00 – 12:00
    Teams
    18 Apr 2024, 11:00 – 12:00
    Teams
    Ongoing User Group meeting for Team Leaders
  • L&D Workshop with Elephants Don't Forget
    L&D Workshop with Elephants Don't Forget
    Mon, 29 Apr
    Teams
    29 Apr 2024, 11:00 – 12:00
    Teams
    29 Apr 2024, 11:00 – 12:00
    Teams
    Best practice strategies for Learning & Development - featuring case study by Elephants Don't Forget
  • CCNNI Awards 2024
    CCNNI Awards 2024
    Wed, 13 Nov
    Titanic Museum, Belfast
    13 Nov 2024, 19:00 – 14 Nov 2024, 00:30
    Titanic Museum, Belfast, 117 Milltown Rd, Belfast BT8 7XP, UK
    13 Nov 2024, 19:00 – 14 Nov 2024, 00:30
    Titanic Museum, Belfast, 117 Milltown Rd, Belfast BT8 7XP, UK
    The 2024 Annual Awards programme will begin shortly. Ceremony Wednesday 13th November 2024 at Titanic Belfast. Call to entry will begin in April.

Membership

Membership is open to any contact centre, shared service centre or IT helpdesk based in Northern Ireland. Membership also available to associates and suppliers to the contact centre industry.

For more details view our membership packages.

Awards New Logo Dark Green_web.png
Celebrating Excellence
across Northern Ireland
bottom of page