Upcoming Events

  • Psychological Safety Workshop
    Tue, 06 Sept
    Microsoft Teams
    06 Sept, 09:30 – 07 Sept, 16:30
    Microsoft Teams
    One-day workshop for managers and leaders to help create psychological safety in their teams – improving performance, innovation and wellbeing. Cost £249+VAT per person. Delivered by trainer: Nicky Courtney
  • Senior Managers Group
    Thu, 15 Sept
    MS Teams
    15 Sept, 11:00 – 12:20
    MS Teams
    New group for Senior Managers working across the NI contact centre industry to meet and share ideas. Meetings to be held quarterly - next dates Dec, March, June.
  • CCNNI Awards 2022 Ceremony
    Thu, 27 Oct
    27 Oct, 19:00 – 28 Oct, 01:00
    Belfast, 4 Lanyon Pl, Belfast BT1 3LP, UK
    Gala black tie event celebrating the people and organisations that make up the dynamic NI contact centre industry. Don't miss!


Membership is open to any contact centre, shared service centre or IT helpdesk based in Northern Ireland. Membership also available to associates and suppliers to the contact centre industry.

For more details view our membership packages.

Awards 2022 logo.png
Celebrating Excellence
across Northern Ireland
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