Celebrating excellence across the NI contact centre industry!

We are delighted to confirm that the 2020 Contact Centre Network NI Awards are now open for entry and there has never been a more important time to celebrate the excellence and commitment of the people and companies that make up the vibrant NI contact centre industry.

The Awards feature a variety of categories across individual and team functions and are open to any contact centre, shared service centre, IT or customer helpdesk based in Northern lreland with a minimum of five staff.


Due to unprecedented circumstances the prestigious 2020 Awards will be a virtual process, including new virtual judging panels and culminating in a glittering and entertaining online ceremony.

Organisations will pay an administration cost of £750+VAT which includes unlimited entry to all categories plus access for up to 10 guests to attend the gala virtual ceremony in December. 

Celebrating success!

Gala Online Awards Ceremony

Thursday 10 December 2020

The winners will be revealed at a fabulous online Awards Ceremony on Thursday 10th December 2020. Up to 300 guests will enjoy an unmissable evening of entertainment and celebrations. 

Great for engagement

The Awards are a great way to engage your staff – and ensure that they know how valued they are!