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Celebrating excellence
customer contact across Northern Ireland
Recognition Begins Here!

Winners Announced on Thursday 26 October 2023  

Organised by CCNNI, the prestigious CCNNI Annual Awards celebrate the outstanding achievements of the people and companies who make up the dynamic customer contact industry in Northern Ireland! 

They are open to any NI-based customer service function, contact centre, shared service centre, IT or customer helpdesk employing a minimum of 5 staff. There are a wide variety of categories for staff, initiatives and services which enable you to recognise as many of your amazing people and activities as possible.

Entry is free to CCNNI Corporate Members. Non-members will be charged £350+VAT per site for unlimited entry.

VIP Ceremony

 Thursday 26 October 2023

The winners will be revealed at a fabulous Gala Awards Ceremony to be held on Thursday 26 October 2023 at Hilton Belfast. Up to 300 guests will enjoy a fantastic evening of entertainment and celebration, featuring Champagne Reception, Delicious 3-Course Dinner, Fantastic Celebrity Host plus the all-important Ceremony and After Party. Seriously, you don't want to miss this!

Why enter the Awards?

Great for recognition

The Awards shine a spotlight on the organisation and offer a great opportunity to be recognised for the fantastic service you provide to customers!

Previous winners

Hear what some of our past winners say!

Thanks to our 2023 Awards Sponsors & Supporters

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