Celebrating excellence across the NI contact centre industry!

We are delighted to confirm the 2021 Contact Centre Network NI Awards are now open for entry and there has never been a more important time to celebrate the excellence and commitment of the people and companies of the vibrant NI contact centre industry.

These prestigious Annual Awards feature a variety of categories across individual and team functions and are open to any contact centre, shared service centre, IT or customer helpdesk based in Northern lreland with a minimum of five staff.

Entries are free to members of CCNNI. Non-members will pay entry fee of £250+VAT per organisation. All organisations can enter as many categories as preferred but please note that only 3 nominations per category will be accepted.

Key Dates:

Deadline:                     5PM – 13 August 2021

Finalists Announced:  18 August 2021 

Virtual Judging:           6 – 10 September 2021

Live Ceremony:           14 October 2021 - Hilton Belfast

The Ceremony is Back!

Gala Awards Ceremony

14 October 2021

The winners will be revealed at a fabulous Live Awards Ceremony in Belfast – planned for 14 October 2021, Hilton Belfast. Up to 300 guests will enjoy an unmissable evening of entertainment and celebrations. We are following Government guidelines and will release further details shortly.

Great for engagement

The Awards are a great way to engage your staff – and ensure that they know how valued they are!