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CCNNI Awards Logo_2024.png
Celebrating customer excellence across NI

with proud headline sponsor

New Deadline Announced!
Thursday 5 September 2024 - 5pm

The 2024 CCNNI Awards are now open for entry, showcasing the very best of the customer contact industry across Northern Ireland.

Organised by CCNNI (Contact Centre Network Northern Ireland), these prestigious Awards celebrate the outstanding achievements of the people and organisations who are leading the way in customer contact


The 2024 Awards are open to any contact centre, shared service, IT or customer helpdesk/support which is based in, or delivering services in Northern Ireland, with a minimum of 5 staff.

They shine a spotlight on the fantastic support you have given to customers and the brilliant contribution of your people and offer a wide variety of categories for customer contact functions, initiatives, products and services to enable you to recognise as many of your amazing staff and activities as possible. Do you have the best Agents, Leaders, Teams, CX or Site?  Then nominate them for a fantastic CCNNI Award!

Celebrating Excellence in Customer Contact! 

Why enter the Awards?
There are so many benefits to recognising and rewarding your staff!

Great for recognition

The Awards offer a great opportunity to gain recognition for your colleagues and for the fantastic service you provide to customers!

Previous winners

Hear what some of our previous winners say!


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"We're delighted to sponsor the 2024 CCNNI Awards and to witness the incredible work being done in the industry – particularly in championing excellence in customer service and performance within the contact centre. We can't wait to be inspired by the powerful narratives of all the nominees and winners.”

Adrian Harvey, CEO, Elephants Don’t Forget

Thanks to our 2023 Awards Sponsors & Supporters

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