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Celebrating excellence
customer contact across Northern Ireland
Your Recognition Journey Begins!

The 2023 CCNNI Awards Are Now Open  

Organised by CCNNI, these prestigious Annual Awards celebrate the outstanding achievements of the people and companies who make up the dynamic customer contact industry in Northern Ireland! 

They are open to any NI-based customer service function, contact centre, shared service centre, IT or customer helpdesk employing a minimum of 5 staff. There are a wide variety of categories for staff, initiatives and services which enable you to recognise as many of your amazing people and activities as possible.


Do you have brilliant colleague or customer initiatives?
Then nominate them for a fantastic CCNNI Award!​

Entry is free to CCNNI Corporate Members. Non-members will be charged £350+VAT per site for unlimited entry.


Deadline for entries: 5pm on Thursday 10 August 2023. Good luck!

VIP Ceremony

 Thursday 26 October 2023

The winners will be revealed at a fabulous Gala Awards Ceremony to be held on Thursday 26 October 2023 at Hilton Belfast. Up to 270 guests will enjoy an evening of entertainment and celebration. Tickets include admission to the Champagne Reception, Delicious 3-Course Dinner, Fantastic Celebrity Host plus the all-important Ceremony and After Party. Seriously, you don't want to miss this!

Why enter the Awards?

Great for recognition

The Awards shine a spotlight on the organisation and offer a great opportunity to be recognised for the fantastic service you provide to customers!

Previous winners

Hear what some of our past winners say!

Thanks to our sponsors

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