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Ethical Values at the heart of Sensée's Delivery...

By Mark Walton, CEO, Sensée

Technology Profile - Jabra

Jabra pioneers new business standard for concentration and collaboration with the new

Evolve2 headset range. 


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Managing Risk During Coronavirus

Thoughts on managing the risk of Coronavirus in contact centres.

NI economy expected to shrink says expert 

Northern Ireland’s economy is expected to shrink due to the impact of the coronavirus pandemic but a recovery is expected in 2021, according to new forecasts from Connor Lambe, Chief Economist at Danske Bank.

Over 3,500 new remote advisor roles created  

TTEC have just announced that they are hiring over 3,500 remote contact centre agents across the UK.   

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