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SVL - Living in the New Norm

Thu 15 Oct

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https://www.svlbusinesssolutions.com/news/l

Our associate member SVL are hosting an online event looking at the planning being undertaken by the contact centre industry for the return to work.

Registration is Closed
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SVL - Living in the New Norm
SVL - Living in the New Norm

Time & Location

15 Oct 2020, 13:00 – 14:00

https://www.svlbusinesssolutions.com/news/l

About the Event

SVL host this panel event featuring WFM and Planning experts from across the contact centre industry discuss planning for return to work post Covid-19. Topics include:

  • Planning for a return to work – Post-Covid 19 – Did WFM Technology support this?
  • Did you limit the number of people in the office to maintain social distancing?
  • Working from Home and Office – How did you maintain ‘fairness’?
  • Did the planning process work, or was agility required in decision-making?
  • How was agent and planner morale during this period?
  • What has been the effect of the last six months on Employee Engagement?

To attend visit: https://www.svlbusinesssolutions.com/news/living-in-the-new-norm-an-online-event-on-thursday-15th-october-1pm/

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Contact us

Like to hear more about the fantastic opportunities available through membership? Get in touch via info@ccnni.com
We look forward to hearing from you!

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