Thu, 11 Feb | Zoom

Supporting Vulnerable Customers e-Meeting

Round table e-Meeting with CCNNI members to discuss key issues and share best practice on understanding and supporting Vulnerable Customers.
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Supporting Vulnerable Customers e-Meeting

Time & Location

11 Feb 2021, 11:00 – 12:15 GMT

About the Event

New, dedicated round table e-Meeting on the topic of Vulnerable Customers. This best-practice sharing event will look at two key areas: 

• How do you identify vulnerable customers/what is the criteria.

• What processes, services or innovation do you have in place to support vulnerable customers