Thu, 11 Feb|
Supporting Vulnerable Customers e-Meeting
Round table e-Meeting with CCNNI members to discuss key issues and share best practice on understanding and supporting Vulnerable Customers.
Time & Location
11 Feb 2021, 11:00 – 12:15 GMT
About the Event
New, dedicated round table e-Meeting on the topic of Vulnerable Customers. This best-practice sharing event will look at two key areas:
• How do you identify vulnerable customers/what is the criteria.
• What processes, services or innovation do you have in place to support vulnerable customers