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Digital Customer Service Training

Tue 03 Mar

|

Teams or Zoom

Empower Your Team to Deliver Exceptional Digital Customer Experiences

Digital Customer Service Training
Digital Customer Service Training

Time & Location

03 Mar 2026, 09:00 – 12:30

Teams or Zoom

About the Event

In today’s fast-paced digital word, exceptional digital service sets your brand apart. Equip your team with the skills, strategies, and confidence to excel across digital platforms like email, live chat, and social media.


Join our Digital Customer Service Training Programme and watch your team transform into Digital Service Champions who exceed expectations and build loyalty with every interaction.


 Course Highlights:

  • Mastering Digital Channels: Seamlessly handle customer queries across email, live chat, and social media.

  • Meeting Modern Expectations: Deliver fast, personalised, and effective solutions to wow customers.

  • Crafting Clear Messages: Learn how to write professional, engaging, and impactful responses.


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Contact us

Like to hear more about the fantastic opportunities available through membership? Get in touch via info@ccnni.com
We look forward to hearing from you!

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© 2025 Contact Centre Network NI Ltd 

Company Registration: 11260851

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