top of page

Workforce Management Workshop featuring Verint Demo

Tue 17 Aug

|

Zoom

Ongoing membership working group meeting - looking at planning and operational matters for managing hybrid contact centres. Chaired by Santander. The next meeting will discuss feature a demo of the Verint platform.

Registration is Closed
See other events
Workforce Management Workshop featuring Verint Demo
Workforce Management Workshop featuring Verint Demo

Time & Location

17 Aug 2021, 11:00 – 12:00

Zoom

About the Event

The next meeting will be discussing WFM platforms and feature a specialist demo of the Verint platform.

Speaker: Chris Rainsforth: Head of Operational Management Best Practice 

Solutions Consulting EMEA | Verint

Profile:

Chris has worked in the Contact Centre Industry for over 20 years, holding roles in Operations, Planning, Training, Quality & Insight. He is passionate about Employee and Customer Experience and within his role at Verint he works closely with organisations to ensure any technology investment aligns to Best Practice maximising the ROI and improving Operational capability.

Book a place - email info@ccnni.com

Share This Event

Contact us

Like to hear more about the fantastic opportunities available through membership? Get in touch via info@ccnni.com
We look forward to hearing from you!

email copy.png
twitter copy.png
@CCNNIre

© 2022 Contact Centre Network NI Ltd 

Company Registration: 11260851

bottom of page