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L&D Group - AI Focus
Wed 25 Mar
|Teams
Exploring AI’s impact on the Learning & Development landscape.


Time & Location
25 Mar 2026, 10:30 – 11:20
Teams
About the Event
Don't miss our upcoming L&D Group meeting, where we will explore how AI is reshaping the landscape of Learning and Development in the customer contact industry.
We will discuss the latest AI tools that are being used and how these innovations are not only enhancing the way employees acquire new skills but also improving engagement and retention rates.
We'll also consider the ethical questions that come with using AI in learning settings, such as data privacy, algorithmic bias, and why it's crucial to keep a human touch in training.
This meeting is a great chance for everyone to share their experiences, insights, and questions about how AI is affecting their own L&D strategies. We look forward to seeing you there!
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