IRIS Audio Workshop: What is Premium Voice, and Why You Should Care
Tue 06 Oct
|Invest Northern Ireland
Exclusive Interactive Workshop and Networking Breakfast with Iris Audio Technologies!
Time & Location
06 Oct 2026, 09:00 – 12:00
Invest Northern Ireland, Bedford Square, 1 Bedford St, Belfast BT2 7ES, UK
About the Event
Join us for an Exclusive Breakfast Workshop: The Future of Premium Voice in Contact Centres
CCNNI, in association with IRIS Audio Technologies, is delighted to invite you to an exclusive breakfast briefing exploring the evolving role of voice in the contact centre and what “premium voice” really means in 2026.
As customer expectations continue to rise, voice remains one of the most powerful channels for delivering exceptional experiences. Join industry peers and experts to discover how leading organisations are leveraging next-generation voice technologies to improve customer satisfaction, enhance operational performance, and create lasting competitive advantage.
Key discussion topics include:
The voice channel today: