Fri, 18 Feb

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Members Online Showcase - Microsoft Teams

Best Practice Showcase - People & Customer Engagement

Join BNP Paribas Personal Finance for a best practice showcase of their award winning strategy for Colleague and Customer Engagement.

Registration is closed
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Best Practice Showcase - People & Customer Engagement

Time & Location

18 Feb, 12:30 – 13:05

Members Online Showcase - Microsoft Teams

About the Event

Join BNP Paribas Personal Finance for a best practice showcase of their award winning Engagement strategies for Colleagues and Customers.

Our Operating Mantra 

We are driven by our customer obsession, we make life easy for our customers and our colleagues add value”

Colleague obsession – Colleague engagement / celebrating success / Focus on our people

Customer obsession – Customer satisfaction / Clooping / What our customers tell us

Speakers:

Colin Mitchell – Head of Customer Contact 

Adele Edgar – Customer Services Manager – IPF and Service

Shauna Gayle – Customer Services Manager – Onboarding and KYC

Pearse McGeown – Customer Services Manager – Underwriting

Cost:

This event is free for Corporate & Commercial members of CCNNI. 

Community members / non members will be charged £30+VAT pp.

To book a place email: info@ccnni.com