Fri, 18 Feb
|Members Online Showcase - Microsoft Teams
Best Practice Showcase - People & Customer Engagement
Join BNP Paribas Personal Finance for a best practice showcase of their award winning strategy for Colleague and Customer Engagement.
Time & Location
18 Feb 2022, 12:30 – 13:05
Members Online Showcase - Microsoft Teams
About the Event
Join BNP Paribas Personal Finance for a best practice showcase of their award winning Engagement strategies for Colleagues and Customers.
Our Operating Mantra
“We are driven by our customer obsession, we make life easy for our customers and our colleagues add value”
Colleague obsession – Colleague engagement / celebrating success / Focus on our people
Customer obsession – Customer satisfaction / Clooping / What our customers tell us
Speakers:
Colin Mitchell – Head of Customer Contact
Adele Edgar – Customer Services Manager – IPF and Service
Shauna Gayle – Customer Services Manager – Onboarding and KYC
Pearse McGeown – Customer Services Manager – Underwriting
Cost:
This event is free for Corporate & Commercial members of CCNNI.
Community members / non members will be charged £30+VAT pp.
To book a place email: info@ccnni.com