Cisco - AI Workshop

AI has the potential to revolutionize customer experience as we know it today. And it’s a good thing. New global research highlights the urgent need for improved customer service, with only 25% of customers highly satisfied with their last engagement. With many businesses struggling to meet ever-changing customer expectations, AI stands out as the next frontier in achieving lasting customer loyalty.

Join us for an exclusive online meeting with Cisco where we’ll explore how AI is transforming customer experience. This session is designed for forward-thinking professionals eager to stay ahead of the curve.

During this session, you will gain valuable insights into:

• Top trends of AI customer experience
• Best practice and real world examples for implementing AI in the contact centre

This is more than just a presentation – it's an opportunity to future-proof your customer service strategy. Whether you're just starting to explore AI or looking to refine your current approach, this session will provide invaluable insights for integrating AI into your customer service operations.