The CCNNI Awards are judged by an independent panel of professionals working in the UK contact centre industry and with experience of judging or winning awards at a regional or national level. Their expertise and participation in this robust two-step process is essential in determining the winners.
Step 1: Shortlisting
Written entries received will be sifted according to the category criteria and a shortlist of finalists will be created. Deadline for entry: 5PM - 10 AUGUST 2023
Step 2: Second Reading Panel
The shortlisted entries will go through to a second panel which will establish the winners.
The winners will be revealed at the Gala Awards Ceremony on Thursday 26th October 2023.
in customer contact
across Northern Ireland
Celebrate your achievements!
Join your colleagues and industry peers at the
Live Gala Awards Ceremony
26 October 2023
We’re delighted to confirm that 2023 CCNNI Awards will be held on Thursday 26 October 2023 at Hilton Belfast.
Guests attending the Gala Black Tie Ceremony will enjoy an fabulous evening of entertainment, music and dancing including:
Arrival drinks at the Champagne Reception
Gala three course dinner with four bottles of table wine
Celebrity host presenting the ceremony
After Party with music and dancing
All tables seat 10
Premier Tables include 4 bottles of table wine
VIP packages are also available with a table upgrade plus 4 bottles of table and 2 bottles of champagne!
Corporate Members: £1750+VAT Non-Members: £2100+VAT
Corporate Members: £1850+VAT Non-Members: £2200+VAT