The CCNNI Awards are judged by an independent panel of professionals working in the UK contact centre industry and with experience of judging or winning awards at a regional or national level. Their expertise and participation in this robust two-step process is essential in determining the winners.

Step 1: Shortlisting
Written entries received will be sifted according to the category criteria and a shortlist of finalists will be created. Deadline for entry: 5PM - 15 AUGUST 2022

Step 2: Second Reading Panel

Finalists will be notified by 24 August and the shortlisted written entries will go through to a second reading panel which will establish the winners.

The winners will be revealed at the Gala Awards Ceremony on Thursday 27th October 2022.

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Celebrating Excellence
across Northern Ireland
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Celebrate your achievements!

Join your colleagues and industry peers at the
Live Gala Awards Ceremony

27 October 2022

We’re delighted to confirm that 2022 Contact Centre Network NI Awards will be held on Thursday 27 October 2022 at Hilton Belfast.

Guests attending the Gala Black Tie Ceremony will enjoy an fabulous evening of entertainment, music and dancing including:

  • Arrival drinks at the Champagne Reception

  • Gala three course dinner with four bottles of table wine

  • Celebrity host presenting the ceremony

  • After Party with music and dancing

  • All tables seat 10

  • Premier Tables include 4 bottles of table wine

  • VIP packages are also available with a table upgrade plus 4 bottles of table and 2 bottles of champagne!


Corporate Members: £1650+VAT                         Non-Members: £1980+VAT


Corporate Members: £1850+VAT                         Non-Members: £2220+VAT

Great for engagement

The Awards are a great way to engage your staff – and ensure that they know how valued they are!

Deadline for entries
5pm - 15 AUGUST 2022