Professional Business Etiquette

Many companies are now incorporating Professional & Business Etiquette into their induction programmes or as a quick session with the first three months of onboarding. To support this requirement CCNNI can provide a full or half day virtual training session to help your staff understand the rules and expectations of their new business environment and enhance their workplace etiquette.

Sample topics include:

• What does Business Etiquette mean? – their thoughts
• Importance of Business Etiquette
• Consequences – why do we need it?
• Appearance – professional/dress code
• Respect for Colleagues – What do they think this means?
• Respect for yourself – Why you need to look after yourself
• Communication – Why is communication so important?
• Email best practice – power of the written word inc. Teams Chat
• Meeting Etiquette – Both F2F and virtual
• Management Styles – not everyone is the same
• How will you be managed? – minimum standards
• What can you expect? – day to day structure
• Office Conflict – what to do about it
• Get yourself organized – different ways to work
• Resilience/Mental Health - What does that mean to them?
• Triggers – Personal and professional
• Coping with stress – hints and tips

The training can be personalised to incorporate a company's own policies eg,  Sickness policy,  Whistleblowing policy, Dress Code, hybrid working etc.  

Delegates receive a branded workbook for notes and useful information for follow up.

Costs for members:  Half Day: £120+VAT per person / Full Day: £199+VAT per person

Discounts for multiple places and Group bookings are also available. 

Email info@ccnni.com for details