top of page

Learning & Development Workshop

Wed 26 Jul

|

Teams

Join our next Learning & Development Workshop in association with Ennovate Consulting!

Registration is closed
See other events
Learning & Development Workshop
Learning & Development Workshop

Time & Location

26 Jul 2023, 11:00 – 11:45

Teams

About the Event

Join our next collaborative L&D workshop in association with Ennovate Consulting. This new session explores how transforming customer conversations can improve productivity – and why coaching your staff is essential to having those more effective conversations.

Agenda

  • 11:00 – Welcome – CCNNI

  • 11:05 – Cormac Murphy, Ennovate Consulting – Presentation including:

  1. What is it like to be a new "team leader" 

  2. Three misconceptions about coaching front-line staff

Share This Event

Contact us

Like to hear more about the fantastic opportunities available through membership? Get in touch via info@ccnni.com
We look forward to hearing from you!

email copy.png
twitter copy.png
@CCNNIre

© 2022 Contact Centre Network NI Ltd 

Company Registration: 11260851

bottom of page