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Learning & Development Workshop
Wed 26 Jul
|Teams
Join our next Learning & Development Workshop in association with Ennovate Consulting!
Registration is closed
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Time & Location
26 Jul 2023, 11:00 – 11:45
Teams
About the Event
Join our next collaborative L&D workshop in association with Ennovate Consulting. This new session explores how transforming customer conversations can improve productivity – and why coaching your staff is essential to having those more effective conversations.
Agenda
11:00 – Welcome – CCNNI
11:05 – Cormac Murphy, Ennovate Consulting – Presentation including:
What is it like to be a new "team leader"
Three misconceptions about coaching front-line staff
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