Thu, 19 Jan|
Health & Well Being – Looking After Your Homeworkers with Sensée
In this new online workshop we look to share experiences and learn from Sensée, the hybrid and homeworking specialists, about how to look after the Health and Well Being of your homeworkers.
Time & Location
19 Jan, 11:00 – 12:10
About the Event
There’s been no more important topic recently than Health and Well Being (H&WB) and 2023 looks to be no different. Nobody ever pretended that the New World of Work would be easy but few foresaw the scale of the Cost of Living crisis that we’re now living through.
In this new online workshop we look to share experiences and learn from Sensée, the hybrid and homeworking specialists, about how to look after the H&WB of your homeworkers.
We will ask... how do you:
• Tackle loneliness amongst remote workers?
• Coach advisers to better serve vulnerable customers?
• Effectively communicate to @home employees - and make sure that they have read and understood your comms?
• Ensure @home and office advisers are all on the same page?
• Manage the ‘now’ (together with standard 'line' management)
CCNNI will be joined by experts from home and hybrid workplace specialists Sensée.
With 18 years’ experience, Sensée is a specialist in home and hybrid working. Their 1400 homeworkers deliver brilliant customer service every day for well known UK organisations.
11:00: Welcome, introductions and agenda (Jayne Davies)
11:05: Creating a checklist for supporting the Health & Well Being of your remote teams (Sarah Benkalai, Service Delivery Manager, Sensée)
11:35: Open Floor Q&A session (led by Sandra Busby)
12:10: Event ends
Reserve your place now. We look forward to seeing you there.