Contact Centre Network NI offers innovation and support for all contact centre professionals across Northern Ireland. 
We aim to raise awareness of the industry and position it as a career of choice. Build a network of contacts to encourage best practice. Enhance skills and professional development. Identify new ideas and opportunities for business.
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About the Network

Established in 2018, Contact Centre Network NI (CCNNI) is a not-for-profit membership organisation supporting the Northern Ireland contact centre industry. Our objectives are to share best practice, promote the industry as an employer of choice and develop a skilled and professional workforce. We work with a variety of sectors including: Banking and Financial Services, Distribution, Education, Technology, Housing, Media, Public Sector, Retail, Transport and Utilities. Our members comprise some of NI's top brands including: Allstate Northern Ireland, BNP Paribas PF, Budget Energy, Danske Bank, Echo NI, Firstsource, Power NI, Santander, Sensée, Translink and Ulster Bank, to name but a few. 


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