Contact Centre Network NI offers innovation and support for all contact centre professionals across Northern Ireland. 
 
We aim to raise awareness of the industry and position it as a career of choice. Build a network of contacts to encourage best practice. Enhance skills and professional development. Identify new ideas and opportunities for business.

Join the only dedicated network for contact centres in Northern Ireland

About the Network

Established in 2018, Contact Centre Network NI (CCNNI) is a not-for-profit membership organisation supporting the Northern Ireland contact centre industry. Our objectives are to share best practice, promote the industry as an employer of choice and develop a skilled and professional workforce. We work with a variety of sectors including: Banking and Financial Services, Distribution, Education, Technology, Housing, Media, Public Sector, Retail, Transport and Utilities. Our members comprise some of NI's top brands including: Allstate Northern Ireland, BNP Paribas PF, Budget Energy, Danske Bank, Echo NI, Firstsource, Power NI, Santander, Sensée, Translink and Ulster Bank, to name but a few.