Contact Centre Network NI offers innovation and support for all contact centre professionals across Northern Ireland. 
We’re a new community where members can network, share best practice and identify new ideas and opportunities for your business. We aim to:

Raise awareness
of the industry
and position it as
a career of choice

Build a network of contacts to encourage innovation and share best practice

Develop contact 
centre skills and enhance professional development


Message to Members


During the exceptional circumstances of Covid-19, we are continuing to share best practice across the industry with a range of e-Meetings, webinars and virtual events. Please visit our News and Events sections for the latest updates. Additional information for business is available via or if you have any queries please get in touch via our Helpdesk. Stay safe.

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Getting in touch


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