top of page
Contact Centre Network NI offers innovation and support for all contact centre professionals across Northern Ireland. 
 
We aim to raise awareness of the industry and position it as a career of choice. Build a network of contacts to encourage best practice. Enhance skills and professional development. Identify new ideas and opportunities for business.
iStock-168402224_crop.jpg
Welcome
Join the only dedicated network for customer contact in Northern Ireland
CCNNI New Logo.png
Shaping the future of customer contact

Customer Contact Network Northern Ireland (CCNNI) offers a unique platform for contact centre and customer experience professionals across NI to meet and share ideas across the region.

Through our ongoing events and activities CCNNI connects members at a local level with the latest industry thinking and developments to enhance the customer journey and promote best practice. Join an active community working to shape the future of customer contact.

Hear what our members say about the benefits of CCNNI membership

2025 CCNNI logo.png
2025 Winners Confirmed!
Services.jpg

Sign up

Keep up to date with our latest industry news and events happening across Northern Ireland.

Thanks for submitting!

Contact us

Like to hear more about the fantastic opportunities available through membership? Get in touch via info@ccnni.com
We look forward to hearing from you!

email copy.png
twitter copy.png
@CCNNIre

© 2026 Contact Centre Network NI Ltd - Trading as Customer Contact Network Northern Ireland 

Company Registration: 11260851

bottom of page