Contact Centre Network NI offers innovation and support for all contact centre professionals across Northern Ireland. 
We’re a new community where members can network, share best practice and identify new ideas and opportunities for your business. We aim to:

Raise awareness
of the industry
and position it as
a career of choice

Build a network of contacts to encourage innovation and share best practice

Develop contact 
centre skills and enhance professional development

Message to Members

Due to the exceptional circumstances of Covid-19, our face-to-face events and meetings have been postponed until further notice. However, we are continuing to support our members with a range of online activities including webinars and virtual meetings, our best practice guide plus the Helpdesk. If we can be of any assistance please get in touch and please visit our events and news pages for regular updates. Additional support and information for business is available via & Invest NI.

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Getting in touch


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