The judging will be undertaken by an independent panel of professionals working within the UK contact centre industry.
Step 1: Written entries received will be sifted according to the category criteria and a shortlist of finalists will be created.
Step 2: Shortlisted written entries will go through a second rigorous judging panel to select the winners.
Step 3: Finalists in the In-house Contact Centre of the Year category will be invited to a judging panel on Friday 6 September 2019 at Invest NI Belfast where they will give a short presentation followed by Q&A.
Enjoy your success!
Gala Awards Ceremony
Thursday 17th October 2019
The Crowne Plaza, Belfast
Entries are free and you can enter as many categories as you wish
– but only three entries per category.
The winners were announced at a black-tie Gala Awards Dinner and Ceremony at the Crowne Plaza on Thursday 17th October 2019!