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Celebrating Excellence
across Northern Ireland
sponsored by
Recognition Begins Here!

The 2022 Contact Centre Network NI Awards Are Now Open  

Organised by Contact Centre Network NI, these prestigious Annual Awards celebrate the outstanding achievements of the people and companies who make the dynamic Northern Irish contact centre industry! 


They are open to any NI-based contact centre, shared service centre, IT or customer helpdesk employing a minimum of 5 staff. There are a variety of categories for contact centre people, functions, initiatives, products and services which enable you to recognise as many of your amazing staff and activities as possible.


If you have great agents, team leaders, managers, CX or site, then nominate them for a fantastic CCNNI Award!​ Entry is free to CCNNI Corporate Members. Non-members are charged £350+VAT per site for unlimited entry.

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How to Enter
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The Ceremony is Back!

 Thursday 27th October 2022

The winners will be revealed at a fabulous Gala Awards Ceremony to be held on Thursday 27 October 2022 at Hilton Belfast. Up to 260 guests will enjoy an evening of entertainment and celebration. Tickets include admission to the Champagne Reception, Delicious 3-Course Dinner, Celebrity Host and the all-important Ceremony. Seriously, you don't want to miss this!

Great for recognition

The Awards shine a spotlight on the organisation and offer a great opportunity to be recognised for the fantastic service you provide to customers!

Why enter the Awards?

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Good luck from Jabra

Once again, Jabra are proud to be the headline sponsor for the CCNNI Awards 2022. We recognise the remarkable work of all employees within the Northern Irish Contact Centre industry and are delighted they have a way to demonstrate how they deliver exceptional customer service every day, through these awards. 


We look forward to celebrating with the nominees at the gala dinner in October and wish all entrants the very best of luck with their submission.


John Nesbitt, Sales Director, Jabra

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